Frequently Asked Question
Certainly, you are welcome to request a specific therapist for your massage treatment. We recognize that the therapeutic relationship is a personal and integral aspect of the overall experience. Should your preferred therapist be unavailable, we commit to promptly informing you of the situation. Your comfort and connection with your chosen therapist are paramount, and we strive to accommodate your preferences to ensure a fulfilling and personalised massage session.
Absolutely, you may request the massage therapist to concentrate on a particular area of concern. However, it is imperative to clarify that this directive explicitly excludes the genital area. At the commencement of the massage session, the therapist will inquire about any specific pains, issues, or concerns you may have. It is important to note that dedicating more time to a specific area may result in a proportional reduction of time allocated to other areas of the body. Your understanding of this balance is appreciated to ensure a comprehensive and effective massage experience.
Certainly, you have the option to be undressed during the massage. It's important to note that your privacy is paramount, and throughout the session, your intimate areas will be discreetly covered with a towel. Alternatively, if you feel more comfortable, wearing underwear is entirely acceptable. The choice is yours, and we aim to create an environment that ensures your comfort and relaxation throughout the massage experience. Please feel free to communicate any preferences you may have to your therapist.
Our therapists come equipped with massage oils for your session. However, we kindly ask that you provide clean towels for the massage. The massage can be administered either on a bed or on the floor, ensuring flexibility and convenience. Please be aware that our therapists do not carry massage tables. Your cooperation in preparing the necessary space is appreciated, allowing us to focus on delivering a seamless and professional massage experience. If you have any specific preferences or requirements, feel free to communicate them to your therapist in advance.
At Angel's Hands Massage, we take pride in the qualifications and expertise of our therapists. Each therapist possesses a specialized certificate in their respective field, complemented by a comprehensive anatomy and physiology certificate. Moreover, the majority of our therapists boast extensive experience, having dedicated years to honing their skills in renowned luxury salons, spas, and clinics. Many of them have accumulated over six years of expertise, making them exceptional practitioners in their craft. Your satisfaction and well-being are ensured by our team of highly qualified and experienced professionals.
Our therapists exclusively utilize natural massage oils in their treatments. The options include almond and grape seed oils, available in both base (fragrance-free) and blended variations with various aromas. Your comfort and well-being are of utmost importance to us. Therefore, please communicate any allergies or preferences you may have to your therapist before the session begins. This ensures a customized and enjoyable massage experience tailored to your individual needs.
*Therapist Standards:
We exclusively employ well-trained therapists who maintain a professional and impeccably clean personal appearance. This commitment reflects our dedication to ensuring a high standard of service.
*Client Hygiene Request:
In reciprocity, we kindly request our clients to take a shower before their scheduled massage. This ensures an optimal environment for both parties and contributes to an overall enhanced experience.
*Massage Room Standards:
Our commitment to cleanliness extends to the massage room. We mandate that each room is kept tidy, emanates a fresh ambiance, and is equipped with pristine towels. These towels serve a dual purpose: one for the client to lie on and another to cover areas not currently undergoing massage.
Adhering to these cleanliness policies is integral to maintaining a professional and hygienic atmosphere, ensuring the well-being and satisfaction of both clients and therapists alike.
Payment for our services is conveniently settled directly with your therapist upon the completion of the treatment. Additionally, we offer the flexibility of payment through PayPal Transfer or Online Bank Transfer. This provides you with various options to settle your account securely and efficiently. We appreciate your prompt attention to the payment process, allowing us to maintain a seamless and professional service for all our clients.
We appreciate your understanding that unforeseen circumstances may necessitate appointment cancellations. At our establishment, we do not impose a cancellation fee. However, we kindly request that if you need to cancel your appointment, you acknowledge the value of our therapists' time and provide us with as much notice as possible. This consideration ensures optimal scheduling efficiency and allows us to accommodate the needs of both our clients and therapists. Thank you for your cooperation and understanding.
